Frequently asked questions
Quick answers about numbers, payments, refunds and acceptable use.
What is CDS Verify?
CDS Verify is a customer portal from Center For Digital Solutions And Services that provides access to supported temporary US SMS verification numbers.
Are the numbers permanent?
No. One-time verification numbers are temporary unless a product is explicitly sold as a rental. Do not depend on them for long-term account recovery.
What happens if no number can be allocated?
If the provider cannot allocate the requested verification, the order is marked as refunded and the charge is automatically returned to your CDS wallet.
What happens if the SMS never arrives?
Where the upstream provider reports the verification as canceled, timed out or refunded, CDS Verify automatically returns the order value to your wallet.
Can I withdraw my wallet balance?
The wallet is primarily for purchasing CDS Verify services. Cash-refund requests are reviewed under the Refund Policy and may depend on the original payment method and payment-provider rules.
Can I use CDS Verify for banking or KYC?
No. High-risk financial, lending, cryptocurrency KYC, government identity, account takeover and similar uses are not offered.
How do I get help?
Use the WhatsApp support button on the site, call 0503744993, or email cdsghana24@gmail.com.